Remote Tuning Help  |  Resetting Your Password Help  |  Tune Credit Account Help

Call or Text me with tuning/ordering questions at 972-914-9524

I will not allow local pickup of sold products due to this being an eCommerce Business and not a physical brick and mortar store. Plus I really don't want random folks coming to my house. Sorry..

If you need my shipping address, use the form below. I am based out of the Far North Texas area. All tuning and shipping will be arranged and done after purchase. This is done quite well and efficient, but rest assured I am NOT sitting in my underwear behind a computer screen looking at car stuff or social media all day. In fact, I ABSOLUTELY HATE staring at social media for longer than it takes to respond to a customer (ironic as I do have a Facebook Page).. Now that I've gotten that clear.... I AM HERE TO HELP YOU!

Best bet is to text me, or email below with the form. Please allow 24 hours for a response via email. Text is pretty quick..

Remote Tuning Requests use:

• You must have TeamViewer installed
• You must provide your Use Key or order number in the email
• You must provide a telephone number
• Provide the time you are requesting -- Remote Sessions available Saturday and Sunday 12 noon to 2pm CST

If you are requesting a Remote Tune session, use the "Tuning Inquiries" Department selection below. You MUST include the time slot in 1 hour increments. Example-- "I would like 12pm on this day." **I need your TeamViewer ID and Password included in the email as well.**

Please provide your phone number so I can call if needed.

Password Recovery:

Due to the nature of our proprietary tuning templates and custom made tune files, we ensure you are who you say you are by manually resetting any and all passwords. Use the Password Recovery tab to get your password reset if needed. --- If you enter a new email address or one that doesn't match our records, we will not reset it based on your name alone. If you no longer have access to the original email address used for your past order(s), you will need to register a new account and have us research your past order(s). Example:---- You lost your webhost login and DID purchase in the past, let us know. If you have a new email, no past order number(s) and need a tuning template Use Key or tune file revised; you will have to purchase a new Use Key or Custom Tune File and have it registered to yourself for support. ---- In other words.... You need to do your best to have the ORIGINAL email / order number(s) to receive support from us on any tune file, revision or Use Key. This is done to protect our customers that have put trust in our services. If the file is connected to a Use Key and someone "steals" it, they will NOT be covered by us. If you did not buy a tuning file or product, just send us a recovery request as normal.

Remember --- ONLY the original purchaser is guaranteed support from us without the deployment of a Licensed Use Key. SCT Flash Device tunes are locked to the devices serial number, and can only be used on that unit. We can verify past orders with the serial numbers, but for support on revisions you must match the name used on the original order.

For Tune Credit Account Info, use the form below and contact  "Lance At DFW". Enter your most recent Order Number you have made, and I will send you your account number with balance to that email that you made the order with----  NOT the one (if different) you are using on this form.